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ace546 keeps your information under clear, straightforward rules — what we collect, why we collect it, and how you can review or correct it at any time. Access to our platform and the rights described here depend on your local law and eligible regions.
When you open an account with us, we collect the information needed to run that account — your registration details, login activity, session records, and transaction history. For payments made through Nagad or Rocket, we record the transaction reference and amount; we do not store your full mobile wallet credentials on our servers. Device information — the type of phone or browser you use, your operating system, and how your session behaves across devices — is collected so your balance and history stay consistent whether you switch from mobile to desktop mid-session. We also use cookies and similar tools to keep you signed in, remember your preferences, and understand how pages are used so we can improve them. We do not sell your personal data to third parties. Data shared with payment processors like Nagad and Rocket is limited to what those processors need to complete a transaction. Any third-party service linked from our platform operates under its own privacy terms, and we encourage you to read those separately. This policy may be updated when our practices change; the current version is always available on this page. Continued use of your account after an update means you have reviewed the revised terms.
Transaction references from Nagad payments are logged in your account wallet history. We hold only the reference and amount — not your Nagad PIN or full account number.
Rocket deposit records appear in your account transaction log. The detail we store is limited to what is needed to match the payment to your account balance.
Session tokens tied to your device keep your balance and history in sync. If you clear cookies or switch browsers, you will need to log in again to restore that continuity.
Name, contact details and any identity documents you submit during account verification are held for the period required by our operating terms and applicable rules in eligible regions.
This policy governs the data ace546 collects and processes directly — through account registration, login sessions, in-platform activity and payment records linked to Nagad or Rocket. It does not extend to third-party services you reach from our platform, and it does not override local law in your region. Understanding where our responsibility begins and ends helps you make informed choices about the information you share with us and with connected services.
All data generated when you log in, browse the lobby, or manage your account wallet falls inside this policy. That includes session tokens, device identifiers and any account preferences you save.
Records of deposits and withdrawals processed through supported payment rails — including Nagad and Rocket — are covered here for the data we hold on our side. The payment provider's own terms govern what they store.
Game content from studios like and is delivered through third-party systems. Those studios handle their own technical data; this policy covers only what passes through your ace546 account.
Links to external sites, app stores or payment provider portals fall outside this policy. Once you leave our platform, the destination's privacy terms apply. We have no control over how those services collect or use your data.
You have real choices under this policy — not just theoretical ones. Your account settings page is the first place to check: personal details like your contact information and linked mobile wallet references are visible there, and many can be updated directly without contacting support. If you find something that looks wrong — a payment record that does not match, a device session you do not recognise, or a name that needs correcting — the process is straightforward. Open a support query through the contact route in your account, describe what you need changed, and our team will review it. Where a request involves identity verification or account history, we may ask you to confirm your details before making the change. The same support route handles questions about how long we hold your data and what categories of information we have on file. Availability of specific data rights depends on your local law and the eligible region your account falls under.
Open the account settings page to see the personal details, device sessions and transaction history we hold for your account. Nagad and Rocket payment references are listed in the wallet history tab.
Contact details and linked payment identifiers can be updated from account settings. For changes that affect identity records, raise a support query and follow the verification steps shown in the response.
If you want to know what specific data we hold, why we hold it, or how long the retention period is, send a query through the support channel available in your signed-in account.
To close your account and request data removal, contact our support team directly. We will confirm what data is retained for legal and compliance reasons before completing the request.
If you have a question about how your data is handled — or you want to exercise any of the rights described above — the support routes below are the right place to start. Use the channel that works best for you. All privacy-related queries are handled by the same team that manages account care, so you do not need a separate contact for data questions.
Open the live chat widget from your signed-in account to raise a privacy or data query in real time. Available directly from the account dashboard.
Send a written query to the support email address listed in the Contact section of your account. Use this route for formal data requests or account closure queries.
The Help section inside your account lists published routes for common privacy questions, including how to update contact details and how to read your transaction history.
Keeping your account data secure is an operational requirement for us, not an afterthought. Sessions are protected by token-based authentication so your balance and history stay consistent across devices without relying on a shared password stored in a browser. We use cookies to maintain your signed-in state, remember display preferences and measure how pages are used — you can manage cookie preferences through your browser settings at any time. Data retention periods depend on the type of record: active account data is held while your account is open; transaction records tied to Nagad or Rocket payments are retained for the period our operating terms require. If you want to know the retention period for a specific category of data, raise a query through account support.
Token-based sessions mean your account state travels with you across phone, tablet and desktop without exposing credentials. Clearing cookies ends the session and requires a fresh login to restore it.
We use cookies for session management and page analytics. You can review and adjust cookie permissions through your browser settings. Disabling session cookies will affect your ability to stay logged in.
Nagad and Rocket transaction references are stored in your account wallet log. Full mobile wallet credentials are never stored on our platform — only the data needed to match a payment to your account.
When this policy changes, the updated version is published on this page. Continuing to use your account after an update indicates you have reviewed the current terms. Check this page periodically for changes.
These are the questions we get most often about this policy — covering data access, payment records, cookies and how to contact us. If your question is not here, the support route in your account is the fastest way to get a direct answer.
We collect registration details like your name and contact information, login and session activity, device identifiers and transaction records. Payment references from Nagad or Rocket deposits are recorded in your wallet history. We do not store your full mobile wallet credentials.
Yes. Open your account settings page to view your personal details, linked payment references and transaction history. For a broader picture of what we hold — including session logs — raise a query through account support and we will respond with the relevant details.
Contact details and mobile wallet references can be updated from the account settings page. If the change involves identity records or something that cannot be edited directly, contact our support team through the live chat or email route in your account.
We share data only where necessary — with payment processors like Nagad and Rocket to complete transactions, and with game content studios to deliver lobby titles. We do not sell personal data. Each third party operates under their own privacy terms for the data they handle on their side.
We use cookies to keep you signed in, remember your preferences and understand page performance. You can manage or disable cookies through your browser settings. Turning off session cookies means you will need to log in each time you return to the platform.
Active account data is held while your account remains open. Transaction records, including Nagad and Rocket payment references, are retained for the period our operating terms require. To ask about a specific data category, contact support through your account. Actual retention periods depend on applicable rules in eligible regions.
Send a request through the support email listed in your account's Contact section. Our team will confirm which records can be removed and which must be retained for legal or compliance reasons before completing the closure. This applies to eligible regions where local law permits such requests.